Pay with:

– Online credit card

– Credit card by phone

– IMCA Credit

Receive your spare parts at the address of your choice

Payment Methods

Payment by credit card online
or by phone

Payment by credit card online or by phone

After you have logged in and have your parts selected in the shopping cart you can make your payment by credit card by calling our Contact Center from Monday to Friday from 8:00 a.m to 5:00 p.m.

Distributor Credit
If you currently do not have credit with us, you can request it by completing the following form.

Frequently Asked Question

You have different options to search for your parts. Choose the one that suits you best:

  1. Search bar: placing number or name.
  2. Search by category: there are different categories. Eg.: Batteries, Cat Reman, Cat Classic, others.
  3. Parts Search: to search for specifics parts of a given piece of equipment, you must have the serial number of the equipment or name of the required parts at hand.
  4. Quick order: allows you to upload a list of parts in Excel format or type it manually.
  5. SIS (Service Information System): electronic manual for finding parts and maintenance information for equipment. Only available to customers who already have a PARTS.CAT.COM account.

All these search options allow:

  • Check price and availability.
  • Branch where it is available.
  • Place quantity by item type.
  • Option to add to cart and continue shopping.
The parts will be back-ordered from our distribution Centre in Miami. Lead time is  5-7 days for regular orders for air if it’s 100lbs or less, if parts exceed the weight limit, the customer will be charged freight, otherwise item will be shipped via ocean.
We deliver island wide, however the customer can pickup merchandise at IMCA Jamaica office at 217 Spanish Town Road, Kingston 13. Monday to Friday from 8:00 a.m to 5:00 p.m.
Parts will be delivered within 24hrs from the date of order, once available in our store.

It is important that you review your merchandise immediately after receipt to confirm you have received the correct items ordered.

  1. You can return the merchandise with the courier.
  2. You can personally return the merchandise at IMCA office.
No. The registration page limits the purchase to local IPs, that is, to internet connections made from Jamaica. If you try to do so, you will see the Cat dealer page of the country where you are.