– Online credit card
– Credit card by phone
– IMCA Credit
or by phone
Payment by credit card online or by phone
After you have logged in and have your parts selected in the shopping cart you can make your payment by credit card by calling our Contact Center from Monday to Friday from 8:00 a.m to 5:00 p.m.
Frequently Asked Question
You have different options to search for your parts. Choose the one that suits you best:
- Search bar: placing number or name.
- Search by category: there are different categories. Eg.: Batteries, Cat Reman, Cat Classic, others.
- Parts Search: to search for specifics parts of a given piece of equipment, you must have the serial number of the equipment or name of the required parts at hand.
- Quick order: allows you to upload a list of parts in Excel format or type it manually.
- SIS (Service Information System): electronic manual for finding parts and maintenance information for equipment. Only available to customers who already have a PARTS.CAT.COM account.
All these search options allow:
- Check price and availability.
- Branch where it is available.
- Place quantity by item type.
- Option to add to cart and continue shopping.
It is important that you review your merchandise immediately after receipt to confirm you have received the correct items ordered.
- You can return the merchandise with the courier.
- You can personally return the merchandise at IMCA office.